Support & Technical

How Can We Help You Today?

Whether you have questions about our products, services, parts, or anything else, we're here to assist you.

IDEX Fire & Safety University 

Advance your knowlede of IDEX Fire & Safety equipment courses online or in person. 

Returns

All you need to know to authorize equipment for return. 

Technical Documents

Parts lists, drawings, software updates and more to help with all your technical questions. Search the site with enhanced search or log in to My Account for more.    

FAQs

Product Information

Operator's Manuals & Technical Documents

How do I find operation manuals and technical documents? 

Search for your manuals and guides using the site search tool.  Documents are accessible on each product page.  Log in to My Account for documents accessible to OEMs and Dealers. 

 

Parts

How do I find parts lists? 

Search for your manuals and guides using the site search tool.  Documents are accessible on each product page.  Log in to My Account for documents accessible to OEMs and Dealers.

Pricing

How do I find pricing? 

For access to pricing for All IDEX Fire & Safety brands, log in to My Account and select Price Sheets / Guides from the main menu.  Otherwise, list price is visible for select IDEX Fire & Safety brands on the product detail pages. in North America. 

Service & Repairs

How do I find an authorized service center? 

Find authorized Fire & Safety service centers from the Dealer Locator.

The Trusted IDEX Fire & Safety

Brands

Integrated Solutions

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