Dealer & OEM hUB

My Business Account 

Custom features for your company when you register for My Account.

IDEX Fire & Safety University

Advance your knowlede of IDEX Fire & Safety equipment courses online or in person.

Pricing

Factory Service Centers 

Get your customers' equipment back in service with our factory service centers.

Returns

All you need to know to authorize equipment for return. Select a brand to learn more.

Warranties

Equipment under warranty? Learn more about coverage for IDEX Fire & Safety equipment.

Product Guides

See what’s new at IDEX Fire & Safety – from new product launches to innovative solutions.

Support Team

We're here to help with order management, tracking and technical product details.

Upcoming event

Join us at FDIC in Indianapolis, IN on April 7-12, 2025

Join IDEX Fire & Safety at the Fire Department Instructors Conference (FDIC) April 7-12, 2025, in Indianapolis, IN. We are honored to join this annual event, to connect with our customers and partners, learn from others in the industry, and showcase our products and solutions. Check back later for more details on the event.

FDIC 2025

Managing your account on the new IDEX Fire & Safety website

We are excited to launch our new IDEX Fire & Safety website, bringing all our trusted brands under one digital roof. Now that you’re here, we hope you will take a moment to explore the new OEM & Dealer Hub and browse the enhanced product catalogues.

This new Hub will streamline your ability to access resources in one location, so you can find what you need, when you need it. Be sure to Reset Your Password to log into your account.

OEM/Dealer Updates & News

See what’s new at IDEX Fire & Safety – from new product launches to innovative solutions, our products in the news, and more.

View all news

New Website Launch Announcement: IDEX Fire & Safety Launches New Website

IDEX Fire and Safety, a leading manufacturer of fire and safety equipment and solutions, is excited to announce the launch of our newly updated website.

IDEX Brings Critical Automation To Save Firefighters’ Lives

SAM remains in the spotlight. Check out the full Forbes article to learn more about SAM's origins and its significant impact on fireground safety.

HURST Jaws of Life®— Ranked #1 in Leading the Way with Extrication Tools

HURST Jaws of Life® continues to set the benchmark for excellence. Check out the results of a 2023 federal report providing undeniable proof.

Living Our Purpose Award Goes to the Global IDEX Fire & Safety Team

For their role designing solutions and equipping rescue workers, the global IDEX Fire & Safety team earned the IDEX Living Our Purpose award.

HURST Jaws of Life® Introduces the M40, a 40-inch Battery-Operated Spreader

HURST Jaws of Life® is once again arming first responders with a new battery-powered rescue tool. Introducing the M40 Spreader, designed for heavy rescue applications.

When Seconds Count, Maximize First-Response Readiness

In the high-stakes scenarios of emergency response, every second counts, and the readiness of both vehicles and rescue tools can make a difference in saving lives.

New Product Release

HURST Unveils Tactical SC 258 & SC 358 Black Combi Tools

HURST is proud to announce the launch of its latest innovations, the Tactical SC 258 and SC 358 Black Combi Tools. Joining forces with our tried and true STRONGARM to deliver a range of hydraulic breaching for every scenario. Engineered and designed for ultimate stealth and power, these tools set a new standard for covert operations in law enforcement, military applications, and tactical teams.

Read Press Release

Constantly listening, evolving, and growing to meet the needs of the industry

The grit of our company lies in the passion and dedication of our people and is fueled by the courage of first responders. Our team is more than a workforce—we are a family united by a shared mission to make a difference in the world. Every day, we challenge ourselves to push boundaries, strive for greater impact, and reimagine what we can achieve as a company. Our culture is deeply rooted in empathy for those we serve and a relentless pursuit of innovation.

Learn About Our Culture

Integrated Waterflow Solutions

Integrated Connected Solutions

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